Shipping Policy

Last Updated: 22 September 2026

At Naksh Ayurveda, we aim to process and deliver your orders safely and on time. This Shipping Policy explains how orders placed through nakshayurveda.in are processed and delivered.

1. Order Processing

Orders are generally processed and prepared for dispatch after successful confirmation of the order and payment.

Processing time may vary depending on order volume, product availability, holidays, or other circumstances.

Once your order has been dispatched, you may receive shipping or tracking information through the contact details provided at checkout.

2. Delivery Time

We generally aim to deliver orders within 5–8 business days from the date of dispatch.

Delivery time may vary depending on:

• Delivery location

• Courier availability

• Weather conditions

• Public holidays

• Transportation delays

• Remote or difficult-to-reach locations

• Other circumstances beyond our reasonable control

The estimated delivery period is not a guaranteed delivery date.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the order value, delivery location, package size, or applicable shipping arrangements.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and valid contact number.

Naksh Ayurveda is not responsible for delivery delays or failed deliveries caused by:

• Incorrect or incomplete address

• Incorrect phone number

• Customer being unavailable to receive the shipment

• Refusal to accept the shipment

• Failure to respond to the courier's delivery attempts

If an order is returned to us because of an incorrect address or unsuccessful delivery attempts, please contact us for further assistance.

5. Order Tracking

Where tracking is available, tracking details will be shared with the customer after the order has been dispatched.

You can use the tracking information provided by the courier to check the status of your shipment.

6. Delayed Orders

Although we generally aim to deliver orders within 5–8 business days, delays may occasionally occur due to circumstances outside our reasonable control.

If your order has not arrived within the expected delivery period, please contact us so that we can check the shipment status with the courier.

7. Damaged Packages

If you receive a package that appears damaged, opened, leaking, or tampered with, please contact us as soon as possible.

For damaged, defective, incorrect, or missing products, please refer to our Return & Refund Policy.

Such issues must be reported within 2 days of delivery.

We recommend taking photographs of the package and product and keeping the original packaging until the issue has been reviewed.

8. Undelivered or Returned Shipments

If a shipment is returned to Naksh Ayurveda because it could not be delivered, we may contact you to arrange further delivery where possible.

Additional shipping charges may apply depending on the circumstances.

If a refund is applicable, it will be processed according to our Return & Refund Policy.

9. Contact Us

If you have questions about your shipment or delivery, please contact us:

Naksh Ayurveda
Email: support@nakshayurveda.in
WhatsApp: +91 74044 78343
Address: R.K. Puram, Gali No. 11, Karnal, Haryana – 132001, India
Website: nakshayurveda.in

We are happy to assist you with your order and delivery-related queries.