Terms of service

Terms of Service

Last Updated: 22 September 2026

Welcome to Naksh Ayurveda. These Terms of Service govern your access to and use of nakshayurveda.in and your purchase of products through our website.

By accessing, browsing, or placing an order through our website, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Naksh Ayurveda

Naksh Ayurveda operates an online store offering Ayurvedic beauty and personal-care products.

Website: nakshayurveda.in
Email: support@nakshayurveda.in
WhatsApp: +91 74044 78343
Address: R.K. Puram, Gali No. 11, Karnal, Haryana – 132001, India

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website, systems, or accounts.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, distribute, or commercially exploit our website content without permission.

  • Submit false, misleading, or fraudulent information.

  • Use the website in a way that could damage Naksh Ayurveda or its customers.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, ingredients, sizes, and other information displayed on our website are accurate.

However:

  • Product colours and appearance may vary slightly depending on your device or screen.

  • Packaging may occasionally change because of manufacturer or supplier updates.

  • Product availability may change without prior notice.

  • We reserve the right to correct errors or inaccuracies in product information.

If a material error affects an order you have placed, we may contact you before processing the order or provide an appropriate resolution.

4. Ayurvedic Products and Product Information

Our products are intended to be used according to the instructions and information provided with the product.

Product information on our website is provided for general informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment.

Customers should carefully read product labels, ingredient information, directions, warnings, and usage instructions before using any product.

If you have allergies, sensitive skin, an existing medical condition, are pregnant or breastfeeding, or have concerns about using a particular ingredient, consult an appropriate healthcare professional before use.

Naksh Ayurveda does not guarantee that every product will be suitable for every individual.

5. Product Usage

Customers are responsible for using products according to the instructions provided on the product packaging or website.

We recommend performing a patch test where appropriate before using beauty or skincare products, particularly if you have sensitive skin or known allergies.

Discontinue use and seek appropriate professional advice if you experience an adverse reaction.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, WhatsApp, SMS, or another communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability.

  • Pricing or listing errors.

  • Suspected fraudulent or unauthorized transactions.

  • Incorrect customer or shipping information.

  • Unusual or excessive ordering activity.

  • Other circumstances where fulfillment is not reasonably possible.

If we cancel a prepaid order, the applicable amount paid for the cancelled order will be refunded.

7. Pricing and Payments

Product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice.

We use available payment methods and payment service providers displayed during checkout.

You agree to provide accurate and complete billing and payment information.

Naksh Ayurveda does not store complete card details or sensitive payment credentials when payment is processed through a third-party payment provider.

8. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed on the website or communicated to you.

Delivery times may vary depending on your location, courier availability, weather, holidays, transportation issues, or other circumstances outside our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact number.

For issues relating to damaged, defective, incorrect, or missing products, please refer to our Return & Refund Policy.

9. Returns, Refunds and Replacements

Returns, refunds, and replacements are governed by our Return & Refund Policy.

Customers should report eligible issues within 2 days of delivery.

You can contact us at:

Email: support@nakshayurveda.in
WhatsApp: +91 74044 78343

Our Return & Refund Policy forms part of these Terms of Service.

10. Order Cancellation

Customers may request cancellation of an order as soon as possible after placing the order.

Cancellation may not be possible once an order has been processed, packed, dispatched, or handed over to the courier.

For complete information regarding cancellations and refunds, please refer to our Return & Refund Policy.

11. Intellectual Property

All content available on nakshayurveda.in, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Product descriptions

  • Text

  • Graphics

  • Website design

  • Videos

  • Images

  • Icons

  • Other original materials

is owned by or licensed to Naksh Ayurveda and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our content without prior written permission.

12. User Reviews and Content

If you submit a review, photograph, testimonial, comment, or other content to Naksh Ayurveda, you agree that:

  • You have the right to submit the content.

  • The content does not violate another person's rights.

  • The content is not unlawful, fraudulent, abusive, defamatory, or misleading.

  • The content does not contain malicious software or harmful material.

By submitting content, you grant Naksh Ayurveda permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

13. Third-Party Services and Links

Our website may use third-party services such as payment gateways, courier services, analytics providers, or other service providers.

Third-party services may have their own terms and privacy policies.

Naksh Ayurveda is not responsible for the content, availability, policies, or practices of third-party websites or services that we do not control.

14. Website Availability

We aim to keep nakshayurveda.in available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of maintenance, technical problems, updates, hosting issues, or circumstances beyond our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, Naksh Ayurveda will not be responsible for losses arising from:

  • Improper use of products.

  • Failure to follow product instructions or warnings.

  • Incorrect information supplied by the customer.

  • Delays caused by courier companies or circumstances beyond our reasonable control.

  • Temporary website interruptions.

  • Unauthorized use of a customer's account or payment information where the customer has failed to keep their credentials secure.

Nothing in these Terms is intended to exclude or restrict any consumer rights or liability that cannot lawfully be excluded or restricted under applicable Indian law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

17. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process personal information necessary to process orders, provide customer support, deliver products, process payments, and operate our website, in accordance with applicable law and our Privacy Policy.

18. Changes to These Terms

Naksh Ayurveda may update or modify these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Nothing in these Terms is intended to take away or restrict any rights available to consumers under applicable Indian consumer-protection laws.

20. Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Service or your order, please contact us:

Naksh Ayurveda
Email: support@nakshayurveda.in
WhatsApp: +91 74044 78343
Address: R.K. Puram, Gali No. 11, Karnal, Haryana – 132001, India
Website: nakshayurveda.in